Frequently Asked Questions

Why is it important to choose a RICS regulated firm?

RICS is the world’s leading qualification in land, property and construction. RICS is also a regulator of both its individual members and firms, enabling it to maintain the highest standards and providing the basis for unparalleled client confidence in the sector. Chartered Surveyors are therefore qualified professionals who offer you impartial, specialist advice on property issues. The services they are offer are considerable and diverse.

Are you insured to carry out your work? Do you operate a complaints procedure?

Yes. We are required to maintain Professional Indemnity Insurance for all our work as a condition of being a member of the RICS. This is controlled and monitored by the Institution. Having a formal complaints procedure is also a requirement of the RICS. A copy of this can be supplied on request.

What can you provide that larger, corporate surveyors do not?

We pride ourselves on local knowledge and individual attention to our clients. The most important thing is that you know what you are committing yourself to in purchasing a property. If you would like the surveyor to talk through his findings with you, he will. If you don't understand anything, he will explain in simple terms.

I am buying an old house, should I have it surveyed?

Buying a house is one of the most expensive investments most people make during their lives. Every house is different in both construction and condition and many older properties may have been significantly altered and extended over the years. The report will cover all these areas with appropriate advice. Unknown defects and problems can also be expensive to resolve. A full building survey is a an independent  record of the condition of the building at the time of purchase.

Is a mortgage valuation the same as a survey?

No. If you need a mortgage to buy your house then a lender may ask you to pay for a mortgage valuation report. However, this is not a survey and should not be mistaken as such. A mortgage valuation report is just that - a valuation of the property for the mortgage lender. However, this report will only highlight very obvious defects. We work for you the buyer and will conduct a detailed examination into the property's structural integrity, repairs, maintenance and condition.

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